My Account

How much does it cost to use Xpann?

For buyers, Xpann is completely free to use. For all sellers there is an initial one-time start-up fee of 349 euros. With this “starter package” you can list unlimited products and create your own brandable-microsite with access to the basic features of Xpann. In addition to this, we offer promotional packages that will push your products […]

Read the answer →

Is there a help system in place?

Currently we have a 24/7 internet based built-in help center that’s filled with in-depth tutorials to solve your problems. In the event that they don’t help, you can speak to our staff by contacting us on our contact page.

Read the answer →

Where do I edit my company information?

All your company information can be edited with the tool provided on your very own microsite. Here you can change everything from the theme and layout, to your contact details and your business branded graphics and logo.

Read the answer →

How do I list my products?

Xpann has powerful, user-friendly tools to help you to list as many products as you wish. Using rich media that will help you to communicate your product’s value to the world. Our tools come with a comprehensive tutorial system that will guide you through the process. There is also an in-depth help center to answer […]

Read the answer →

How do I sign up?

That’s easy, simply go to Xpann.com and click on “Sign Up”, at the top right of the screen. When creating an account our “sign up wizard” will guide you through the whole process. From filling in your name, to listing your first item, nothing is left to chance.

Read the answer →

How do I cancel my subscription?

Want to cancel your plan? Just go into “options” in the “my account” section of the website, then click on “my subscriptions”, then tap “cancel my subscription”. It couldn’t be simpler. Just remember that one final payment will be taken for the use of the current month.

Read the answer →

Can I get a custom subscription solution for my business?

There is no need. Just sign up to the International Package and you’ll get the absolute best experience Xpann has to offer.

Read the answer →

Can I try before I create an account?

As a buyer you can trade for free but you must create an account before you can begin using Xpann. As a seller/supplier, you must sign up to one of the paid packages. There is no free option. Subscriptions are rolling contracts, so if you feel you’re not getting enough value, you can just cancel your […]

Read the answer →

Can I get help to create my account?

When creating an account, our ‘Signup Wizard’ will help you through the signup process. From filling in your name, to listing your first item, nothing is left to chance. Additionally, you can leave all the hard work to us! For the low price of 99 euros, we will upload your entire product portfolio to Xpann.

Read the answer →

What can I do with the “starter” Xpann seller account?

You can list unlimited products and have access to basic features of the brandable microsite. It’s ideal for those looking to dip their toes into selling on Xpann.

Read the answer →