How much does it cost to use Xpann?
For buyers, Xpann is completely free to use. For all sellers there is an initial one-time start-up fee of 349 euros. With this “starter package” you can list unlimited products and create your own brandable-microsite with access to the basic features of Xpann. In addition to this, we offer promotional packages that will push your products […]Read the answer →
Is there a help system in place?
Currently we have a 24/7 internet based built-in help center that’s filled with in-depth tutorials to solve your problems. In the event that they don’t help, you can speak to our staff by contacting us on our contact page.Read the answer →
How do I know which products are prohibited?
Unfortunately due to local laws and regulations, some products are banned from sale on Xpann. For a full list of prohibited items, please refer to our terms and conditions.Read the answer →
Can I analyse my listings?
With Xpann, you can measure and analyse your listings so that you can understand which products are selling and which are not. We have created a pool of analytics tools so that you can measure the effectiveness of your listings. To analyse your products, please click on the “Statistics” tab on your admin page.Read the answer →
Does Xpann recommend products to me?
Xpann has created a machine learning recommendation engine that analyses the products you have purchased in the past and the products you have viewed. We use those results to recommend products to you.Read the answer →
How do I find new products to buy?
Use dynamic in-depth search tools, with hundreds of filters, to find the perfect new product for your business. Xpann comes complete with advanced search tools that will help you to narrow down your search to the exact product niche you require. Simply type your desired keyword into the search tool in the top bar of […]Read the answer →
How do I get my products found in the search results?
Under the listing tools, Xpann has provided a comprehensive set of SEO guides and tools to help you select the right keywords for your products.Read the answer →
How do I advertise my products?
Your products are automatically advertised on the Xpann website and over the internet by Xpann’s marketing team. Additionally you can pay for promotional packages that will push your products to the top of listings and search results. You will also be featured on the home page of the Xpann website. For advertising, please contact us.Read the answer →
How do I contact suppliers/sellers?
Xpann has created a streamlined communications system with a built-in Message Center. So you can contact sellers directly through the website, with just a click. Look for the “Send a Message” tab located next to the product that you are interested in. Additionally, each seller’s contact information is easily located on the seller’s Xpann microsite. […]Read the answer →
Can I upload other material, such as videos of my factory or certificates?
Yes! You can upload as much material as you like to promote your business/es. With Xpann you can upload photos, videos, audio, certificates, even YouTube videos. After all, the more information potential buyers have about your business, the more trust you will build..Read the answer →