General

How much does it cost to use Xpann?

For buyers, Xpann is completely free to use. For all sellers there is an initial one-time start-up fee of 349 euros. With this “starter package” you can list unlimited products and create your own brandable-microsite with access to the basic features of Xpann. In addition to this, we offer promotional packages that will push your products […]

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Where is Xpann based?

Xpann lives out of offices right in the heart of Europe, in the Danish capital, Copenhagen.

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Is there a help system in place?

Currently we have a 24/7 internet based built-in help center that’s filled with in-depth tutorials to solve your problems. In the event that they don’t help, you can speak to our staff by contacting us on our contact page.

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How do I contact Xpann in the event of a problem?

You can contact Xpann via email, telephone or in writing – just click on “contact us” at the bottom of the page and say hello. You can always use our 24/7 built-in help center. Or simply call us directly on +44 203 051 2685 during normal office hours.  

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How does Xpann attract new suppliers/sellers?

We are constantly hunting for those “hidden gem” sellers that are exclusive to Xpann. Suppliers that will bring exciting new products to the marketplace. Products that you won’t find anywhere else. With Xpann, you will find the classic “mega-sellers” alongside the smaller or family-run suppliers of unique products. We scour the world so that you […]

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How does Xpann attract new buyers?

Xpann actively advertises suppliers’ products on the Xpann website and in relevant internet searches. We also use traditional marketing formats to pull in new buyers. With Xpann, suppliers get targeted distribution to Xpann’s built-in network of global companies.

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How do I know which products are prohibited?

Unfortunately due to local laws and regulations, some products are banned from sale on Xpann. For a full list of prohibited items, please refer to our terms and conditions.

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How do I sign up?

That’s easy, simply go to Xpann.com and click on “Sign Up”, at the top right of the screen. When creating an account our “sign up wizard” will guide you through the whole process. From filling in your name, to listing your first item, nothing is left to chance.

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What are the advantages of Xpann?

There are many advantages to joining Xpann. Essentially they boil down to three main things: 1: We connect buyers from all over the world with sellers across Europe to create long-lasting and profitable relationships. 2: We actively market our seller’s products to potential buyers all across the internet, in order to bring in a constant […]

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How do I cancel my subscription?

Want to cancel your plan? Just go into “options” in the “my account” section of the website, then click on “my subscriptions”, then tap “cancel my subscription”. It couldn’t be simpler. Just remember that one final payment will be taken for the use of the current month.

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